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Home Survey

The First Step to Safer Living

An Assessment,
Not a Sales Pitch.

We believe a home survey should be an informative, stress-free experience. It isn't a sales pitch; it is a vital technical assessment to ensure we provide the right mobility solution for your specific staircase and physical requirements.

We understand that inviting someone into your home is a matter of trust. That is why we send qualified engineers, not salespeople. Our goal is to provide you with the facts and the technical options so you can make an informed decision at your own pace.

Explore the Installation Process
Home survey engineer
Survey visit

What to Expect
During Your Survey

A typical survey takes around 45 to 60 minutes. During this time, our engineer will focus on three key areas:

Technical Measurement

We use precision digital tools to measure every angle of your staircase. For curved stairs, this ensures the bespoke rail fits perfectly, maximising the remaining space for other hall users.

User Assessment

We discuss your specific mobility needs. We look at factors like seating height, swivel requirements, and ease of use for the controls to ensure the lift is comfortable and safe for daily use.

Structural Review

We check the power supply and the integrity of the stairs (the lift is fixed to the treads, not the wall), ensuring the installation will be solid and secure.

No Pressure,
Just Professional
Advice

Because we are an independent family-run business, our advice is completely impartial. We aren't tied to one manufacturer, meaning we can recommend the best-engineered product for your home's unique layout.

Following the survey, we will provide a clear, fixed-price quotation. There are no hidden fees or limited time discounts, just an honest price for a professional job. We then leave you to discuss the options with your family in your own time.

Professional home visit

Talk to a Stairlift
Engineer

Speak with an engineer today to discuss your requirements or request a no-obligation home survey.

We specialise in keeping you moving safely at home with dependable support and high-quality equipment tailored to your specific needs and budget.

Get in Touch
Call Us
0121 771 2389
Office Hours
Mon–Fri: 08:30–17:30