An Assessment,
Not a Sales Pitch.
We believe a home survey should be an informative, stress-free experience. It isn't a sales pitch; it is a vital technical assessment to ensure we provide the right mobility solution for your specific staircase and physical requirements.
We understand that inviting someone into your home is a matter of trust. That is why we send qualified engineers, not salespeople. Our goal is to provide you with the facts and the technical options so you can make an informed decision at your own pace.
Explore the Installation Process
What to Expect
During Your Survey
A typical survey takes around 45 to 60 minutes. During this time, our engineer will focus on three key areas:
We use precision digital tools to measure every angle of your staircase. For curved stairs, this ensures the bespoke rail fits perfectly, maximising the remaining space for other hall users.
We discuss your specific mobility needs. We look at factors like seating height, swivel requirements, and ease of use for the controls to ensure the lift is comfortable and safe for daily use.
We check the power supply and the integrity of the stairs (the lift is fixed to the treads, not the wall), ensuring the installation will be solid and secure.
No Pressure,
Just Professional
Advice
Because we are an independent family-run business, our advice is completely impartial. We aren't tied to one manufacturer, meaning we can recommend the best-engineered product for your home's unique layout.
Following the survey, we will provide a clear, fixed-price quotation. There are no hidden fees or limited time discounts, just an honest price for a professional job. We then leave you to discuss the options with your family in your own time.
Learn About Our Business
Talk to an Expert Engineer
Emergency & Breakdown
Lift broken down? Stairlift won't move? Our engineers are on call every hour of every day. Don't get stuck.
0121 753 5035Available 24 hours · Dedicated Emergency Line
Get a Free Quote
From nationwide commercial lift projects to local domestic stairlift support, our family-run team is ready to help. Honest advice, no-obligation quotes.