Frequently Asked
Questions

For major works, including new lift installations, modernisations, and decommissioning, we operate across the entirety of England and Wales. For our domestic stairlift services and 24/7 emergency maintenance, we focus our reach on the Greater Midlands to ensure we can provide a rapid, reliable response to our local contract clients.

We are a family-run business led by engineers, not salespeople. When you contact us, you are speaking directly to technical experts who understand the machinery. We provide independent, honest advice and aren't tied to any single manufacturer, ensuring you get the best solution for your specific requirements.

Yes. All our engineers are factory-trained and highly experienced in the installation, repair, and maintenance of a wide variety of lifting equipment, from domestic stairlifts to heavy-duty industrial goods lifts.

LOLER (Lifting Operations and Lifting Equipment Regulations 1998) requires that all lifts used for work or in public spaces undergo a thorough examination by a competent person. For passenger lifts, this must occur every 6 months, and for goods-only lifts, every 12 months. We manage these inspections and provide the digital certification required for your legal compliance.

In many cases, yes. A full replacement is often unnecessary and expensive. We specialise in smart modernisation, where we upgrade the control systems, motors, and interior aesthetics of an existing lift. This improves reliability and energy efficiency at a fraction of the cost of a new installation.

The frequency depends on the type of lift and how often it is used. However, as a standard, we recommend a Planned Preventative Maintenance (PPM) visit at least four times a year to ensure the equipment remains safe and to identify potential issues before they cause a breakdown.